Lulu Berlu

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Welcome to Lulu Berlu, the biggest collectible toys store in France - Shipping worldwide
Home > Our commitments

Lulu Berlu is committed to:

We have been dealing and shipping collectibles toys on a daily basis for the last three decades. Here is what you can expect from our long expertise :

Availability of items

Our catalog is updated in real time. That means that all items you see marked as “IN STOCK” are really in stock (excluding pre-order items, of course).

Condition of items

The condition of any item is as described on our website. Photos of items on our website are those of the actual item. What you see is what you'll get. Whenever a previously sold out item is back in stock, we update existing pictures to show its exact condition.

Careful packing of your orders

Because we are toy collectors ourselves, we have the greatest respect for our products and we know how condition is important for most collectors. All items are packed with the greatest care possible, to make sure they arrive in your hands in the same condition they leave ours.

Fast dispatch of your orders

We know nobody likes to wait forever for an order to arrive. That's why we always ship orders as soon as humanly possible. So we guarantee that any order placed before 4:00 p.m. (Paris hour – UTC+2 summer / UTC+1 winter) on week day is dispatched on that same day.

Real-time tracking of your orders

All our international shipments are sent out through “Colissimo Recommandé” (Registered Parcel Mail) with a real step-by-step tracking. Tracking number is provided, allowing you to know where is your parcel at any time.

Store pick-up orders ready within 30 minutes

Any “store pick-up” order is prepared within ½ hour following reception of  payment. So it can be retrieved immediately in our store. And if you can't come pick-up your order quickly, no worry. We will keep it in our storage for you as long as necessary.

Store
located in France
Paris (11ème)
Open all year
Customer service
from monday to saturday - 11h to 19h
 01.43.55.12.52

Order online
or by phone
01.43.55.12.52

Secure Payment
By Credit Card, PayPal, bank transfer

Pick up in store
Your order is ready in 30 min

Worldwride delivery
Careful packaging, fast shipping and parcel tracking